You can add these services additionally to get more value out of the NOC.
1. BACKOFFICE - submit unlimited work requests by adding our backoffice add-on. While the NOC looks at all your RMM alerts, backoffice allows you to manually assign any number of ticket to the NOC.
Read more about Backoffice here.
2. CHAT HELPDESK - This add-on is only available for private label service and when you have also purchase the backoffice add-on. We setup a chat helpdesk that gives your customer instant assistance using your RMM.
Read more about Chat helpdesk here.